On this episode of The Jason Cavness Experience I talk to Adam Peddicord Founder and Chief Strategist at Customer Success by Design
@cavnessHR across social media
@jasoncavnessHR across social media
We talk about the following
What is Customer Experience and Customer Design?
His company, Customer Success by Design.
Importance of providing your employees a great experience.
The advantages and disadvantages of being a Military Veteran Entrepreneur.
Adam Peddicord is the Founder and Chief Strategist at Customer Success by Design, a customer success solution organization that specializes in helping businesses grow their customer retention, loyalty, and satisfaction. He is also the host of Customer Success by Design - LIVE!!! stream series which aims to tell the tales, tips, and tricks of a Customer Success driven life.
Prior to founding Customer Success by Design, Adam led Customer Success organizations for fast growth SaaS companies such as MediaPRO, PayScale, and WhatCounts and publicly traded organizations like Oracle and Market Leader.
Adam is a U.S. Army veteran who holds a B.A. in East Asian Studies and Political Science from Western Washington University and an MBA with an emphasis on International Business from Seattle Pacific University.
When not guiding organizations to greater growth and customer success, you'll find Adam volunteering as an Emergency Responder, jamming to KEXP, playing in the dirt with his family, and expanding his horizons as a suburban chicken farmer.
Adam’s Social Media
Company Website: https://www.csbydesign.com/
Company LinkedIn: https://www.linkedin.com/company/csbydesign/
Company FB: https://www.facebook.com/customersuccessbydesign/
Company Twitter: https://twitter.com/cs_by_design
Just keep the faith. Everybody out there. Stay true to yourself, stay true to your customers, pivot and make it happen.
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