Conducting Exit Interviews

Is their a better method?

Eventually all your employees will leave your company. Some because they are moving on to another phase in their lives. Some because you have decided they no longer meet the performance expectations of the position. Or it is simply time for them to retire.

No matter the reason, you are missing a great opportunity to improve your . . .

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May 12, 2016

Eliminate Hassle

for your employees

On my last blog post, I talked about how we can eliminate hassle for our business customers. On this one, I will talk about how HR can eliminate hassle for the employees of their business.

There are many things we can do to eliminate hassle for our employees. Below are just a few of them.

  1. Are you making yourself . . .

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April 28, 2016

Eliminate Hassle

For your customers

One item that HR professionals and indeed most businesses fail to do is to eliminate hassle for both their employees and customers. Are you making it hard for your customers to buy your product? As HR are you creating roadblocks to your employees that discourage them from seeking your assistance?

On this blog, I will cover . . .

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April 14, 2016

Performance Discussions or the Five Conversations Framework

A New and Better Way to do Performance Management

There has been much discussion recently on Performance Management. I have seen discussions on how everyone deplores this once a year activity. People will tell you how everyone, to include the supervisor, the employee and HR hate Performance Management. You will hear how it is a waste of time and resources. Some will tell you that the only . . .

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March 31, 2016

Seven Tips for Communicating with Difficult Employees

Focus on the Challenge and not the Person.

Deal with the challenge right away.

  • If you delay your response or ignore the issue altogether, you may look weak and ineffective.

  • You’ll also send a message to other employees that they too can get away with inappropriate behavior.

Stay calm and poised.

  • Because you’re the one in the position of . . .

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March 17, 2016

Roles of HR

As HR you can expect to fill the following roles

The following are some of the roles we are expected to perform as HR.

HR – Regardless of your actual HR title, you will be expected to be the expert of everything related to HR.

Business Expert - You will be expected to be the expert of everything that is related to the actual business of your organization.

Chief . . .

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February 24, 2016

The Customers of HR

The 5-legged stool of HR

There is a lot of talk in the HR world about analytics, technology, validation and seats at the table etc… But sometimes, I think all of this talk distracts us from the real purpose of HR. The real purpose of HR is to take care of our customers. Some HR experts will tell you that the customers of HR are our employees or our executives. To me . . .

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February 11, 2016


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